I called my daughter this morning to say “Happy Birthday” to my granddaughter and I was surprised when she told me that the Fropper had arrived today. I can’t thank you enough for the getting it done so the gift could be there for my granddaughter’s actual birthday. I will keep The Baby Catalogue at the top of my list when I need gifts for my granddaughter in the future.
Regards,
Gerry B.
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Dear Carol and Jane
Customer service is the backbone of any business and in this economy a huge asset! I live in New York and when my buggy weights broke last fall I was stunned to find that buggy weights were unavailable in the States. I found a friend who was going to London that weekend and offered to bring them home if I could get them to his hotel (he was only going for 3 days). I called John Lewis, Mamas & Papas, Mothercare, Harrods and Babyworld with no luck. Then after looking online I found The Baby Catalogue. I was fortunate enough to have the wonderful Rosey Akinjiola answer the phone. She told me that you don’t deliver over the weekend and all my hopes were crushed. Then she asked where the hotel was where my friend was staying, I explained that he was staying at the Marriott in Hyde Park and Rosey told me she did not live far away and could deliver the buggy weights herself. Well, you could have knocked me down with a feather!. She is a great example for your company of going the extra mile.
Congrats to your company for doing such a great job.
Sincerely
MZ. New York
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Christening Plate
The plate went down brilliantly well by the way, I was by far the favourite guest!!
Thanks for the recommendation.
Jenny
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Just to say thanks for an incredibly quick delivery - placed an order Thursday fortnight ago, in the evening, and it arrived on the Saturday - less than 48 hours later!!
J Thompson
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No
More Crying Kit
‘ Having previously worn out two hairdryers trying to send my eldest child to
sleep, when I saw this in your catalogue I simply had to have one!
It arrived well packaged and was put to use immediately with instant results and
has been used for virtually every sleep my youngest has had over nine months,
(perhaps it should be re-named ‘sanity in a box’)!Many thanks for keeping me
sane with this item and for the excellent choice of quality items you have
supplied me with from your vast catalogue.’’
Jenny M, Cambridge
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Take along Arch &
Toothbrush
‘The toothbrush is probably one of the most inexpensive items we have bought her
and yet its her most favourite thing in the world. We are buying her a 2nd one
for a stocking filler as she has nearly worn the first one out. Cara is 6.5
months and is teething like mad- I really believe every parent should have one
of those.’
Nanette N, Cornwall
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Toys Competition
‘ I would like to thank your company for the lovely gift of toys my daughter
Saffy-lee received from you after entering, and being lucky enough to win the
Mother and Baby competition. The toys were very much appreciated. You have made
Saffy-Lee’s first Christmas an absolute joy.’
Sammy S, London
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Kushies Nappies
‘When I bought Kushies nappies for the first time, I didn’t know if they were
going to be a good thing or a bad one. In fact they were very very good. I bough
a dozed of Kooshies when 4.5 years ago for my son, who wore them for 20 months.
I used the same nappies for my daughter, she is 16 months. So congratulations
for your product it’s the best washable nappy have ever tried, no leaks, good
fitting and I hope more mums are going to try them .’
Caroline S, London
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Swimming Trunks
‘Having received a brand new pair of swimming trunks today, may I take this
opportunity to thank you on behalf of my son and I.’
Linzi H
********************************************************************‘I have
bought many items from The Baby Catalogue since having my son (now one). One of
which was the The
Love Nest
- this was excellent for my baby who developed ‘flathead’. This was a pretty
heart shaped pillow which was soft enough for my little ones head. Its discreet
size and shape meant I could put this in the pram when out and about. Very
clever!’
Evie, London
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‘When I couldn’t find a well padded playmate for my son to play with as I had
cols wooden floors- so we bought the
Big Playmat - my son loves this due to the lovely graphics, the tags, the
squeak pad and especially the mirror which would always guarantee a giggle as he
spotted his own reflection. Easy to wash and dries quickly-it also came on
holiday with us.’
Alex, Edinburgh
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‘Baby
Widgey Pillow was bought so my baby could sit supported and to lie on whilst
on the mat as this cleverly supported and surrounds baby so he could sit up
straight. The choice of products on the Baby Catalogue is great and full of
wonderful innovative gadgets and items designed to make mums ( and babies life)
easier! The staff were very helpful and followed up my web order with a phone
call which was nice. My items came very quickly and well packaged.’
Lucia, Italy
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‘We live in a remote Scottish town where shops aren’t so easily accessible- The
Baby catalogue is my saviour and my first port of call when I need something for
my baby. Delivery charges are very reasonable compared to other retailers and I
have not had one lost package yet! For Christmas we bought Fergus the ‘Steer n
Grow Trike’ and he absolutely adores it! Thank you Baby Catalogue! I look
forward to seeing you latest catalogue very soon and what a shame I live too far
to attend the warehouse Sale.’
Mary, Scotland.
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Thank you very much for keeping in touch
with me regarding my order. I just want to say that I received all my items,
and the
maternity sleep pillow is great, it helps me a lot, and I
have a very good sleep with it. I will send you an e-mail regarding the
toys, after my baby girl is coming!
Thank you,
Ramona P
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Thank you so much for coming back to me so
quickly, I really appreciate it. I shall look out for my goodies over the
next few days. Can I also take this opportunity to say how fantastic your
catalogue is. I have twin boys who will be 1 in a few weeks and we have
ordered so much from you; we would have been lost without it!
Kind regards and thanks,
Karen C
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Far better than a conventional seat, as you
can get closer to table, the child feels more grown up, would recommend
Kaboost.
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Zoo
Mobile
was as described and keeps my 6 month old baby occupied in the car. Wish I
had had something like this when my older kids were babies.
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When my daughter is poorly I used to have a
terrible time trying to get her to take medicine but with the
Eezimed
I have had no problems at all. It has been so easy to use.
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The
On-the-Go Boaster Seat is a
great product. It's better than the standard booster seats, as it cannot
damage your seats when being strapped on. It's extendable which means that
it will grow as my son does, which to me means better value for money.
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Such a handy thing to own - I use the
Tamsit Chair Harness all the time - light, portable and fits on most
chairs (not round backs). I use it for my 9 month old
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Very good quality and fixes to my grandson
pushchair handle a treat. So when it rains you can have shelter hands free
with the
Buggy Brolly.
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Very useful these
Freezer Pods, would recommend to any parent wanting
to make and freeze your baby's food.
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Received item very quick!! And these
Baby Feeding Cubes are so good! Perfect size for fitting in the fridge
or freezer!
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Excellent product.
Configure Gate
fits perfectly across awkward landing. Service was extremely prompt and not
one screw was missing from the package.
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Great product keeps you dry and your kids
safe as you can push the buggy with two hands could do with a thicker pole
as it tends to wobble a lot while you are walking.
Buggy Brolly.
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This product is excellent and very compact
so it fits in the baby bag comfortably and you don't have to worry about not
being able to take your toddler to the loo with this
Toodle-Loo.
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Brilliant item don't know how I lived
without it.
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My baby boy is 9 weeks old and loves this
mobile, he laughs and coos at it every time I put it on. Very handy as I can
take it with me anywhere.
Flutterbug Change Table Mobile.
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The
Bath Swivel Seat
is fantastic, half the price of the one I bought from Mamas & Papas and twice
the quality! Service was excellent, no complaints
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This is really handy to carry in your
handbag for when you little ones need to use public toilets.
Toodle-Loo.
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Little James
(3) loved the
Noah's Ark and played with it for ages and wore himself
out.
F. Williams - Oxford
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Wanted to send a short email by way of thanks for the prize (
Big Activity Playmat ) that arrived safely today.
My wife's cousin has recently given birth to twins, and I am sure that the
playmat will be enthusiastically welcomed.
Keep up the great work on website.
Mark B
Send us your comments at:
info@thebabycatalogue.com